THIS MONTH'S FEATURED ARTICLES
On 21 March 2019,over 250 delegates will be attending New Zealand's premier legal innovation and technology event - LawFest.
LawFest is designed for all legal professionals with an interest in innovation and leveraging technology. There will be the opportunity to learn, connect with innovators, establish relationships, and discover technology that matters to you and your practice.
Information Governance is by its very nature interdisciplinary. Of course it needs leaders, but great information governance leaders are those that enable a multi-disciplinary team approach to thrive. This is best done by allowing the distinct approaches to information brought by members of the team to exist in both cooperation and creative dissent.
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Information Governance Articles
When people think about information and information governance, they may think about information in a purely digital or online sense. And, they tend to think that governance centres on addressing privacy and broader legal compliance requirements and, perhaps, consider information from a business risk perspective.
Most organizations are at or near the end of transforming and/or updating transactional processes and systems to become more efficient and reduce cost. However, the people, processes and information that drive time to market and sales have been under-served.
Effective leadership of information governance (IG) is key to ensuring that appropriate strategies, priorities, policies and processes are successfully embedded in an organisation, both to maximise the opportunities and minimise the risks arising from the information it holds.
Organisations that are successfully addressing the business challenge of being overwhelmed by the exponential information growth are placing value at the core of their information governance program.
Enterprises are now asking “How do we better manage and provide governance across this increasing volume of information to harness the business value from it?”
Organisations need to consider information as an asset and measure both the value and costs of the data they hold. This means measuring the financial benefits derived from the value of data held as well the costs and subsequent savings from risk management investments.
Effective governance of information requires a strategic approach. This involves quantifying each of the business drivers by breaking them down into categories: risk, hard and soft costs, and information value. Once this is completed, a return on investment can be calculated to drive and implement effective information governance solutions that deliver results to the bottom line.
The case for leveraging ISO 55000 for heavy asset industries, infrastructure and the public sector is indisputable. Instigating comprehensive and effective Information Governance improves the ability of organisations to comply with laws and manage asset-related risk while providing real business value.
As Information Governance and Data Governance becomes increasingly important for organisations seeking to control and secure information, it is important to understand what each one does and achieves.
We would like to thank all those who responded to the survey and hope the final results prove interesting and useful. A few key findings:
49% of survey respondents felt their leadership had failed to address Information Governance.
The main driving factors of Information Governance projects were external regulatory pressures (80%) and good business practices (59%).
One of the challenges enterprises currently face is the lack of management of information across their business processes, from end to end. Understanding how your organisation leverages information holistically, from end to end, and the management of this information, can be realised with an Information Governance Program.
The Data Sharing Frameworks Technical White Paper addresses the overarching challenge of developing privacy preserving frameworks, which support automated data sharing, as a way to facilitate smart services creation and deployment in an Australian context.
The terms ‘information’ and ‘data’ are often used interchangeably but there are differences in meaning. Data are simply facts or figures — bits of information, but not information itself. Information provides context for data. This article provides an overview of why both these disciplines are important for organisations seeking to control and secure information and an understanding of what each discipline does and achieves for an organisation.
Effective Information Governance leadership enables an organisation to deliver continual strategic and proactive governance as digital disruption impacts the organisation and digital transformation continues.
This Guide addresses the lack of a common set of languages to support the growth of IG as a discipline and provides an easy to read explanation of Information Governance. A broad range of IG practitioners from both public and private sector, participated in a number of forums to leverage their collective experience to develop this Guide
You have probably heard of Blockchain from the perspective of the Cryptocurrency Bitcoin but this relatively new technology platform, provides us with an opportunity to reassess how we leverage the technology component of the Information Governance equation particularly in the areas of Privacy, Records Management, Information Management, and Cybersecurity.
This article by Prof. Michael Adams is focused on the technology aspects of company directors concerns in the 2018/2019 financial year.
Michael believes that technology, should probably be the top of directors and governance professionals minds. This is because it will form part of most companies corporate strategy.
This article provides us with a very informative and pragmatic overview on an approach to implementing a document framework across an organisation to ensure consistent information about how the business is operated and what standards are expected to be met as part of the ‘common language’ required for effective corporate governance and why it is essential to efficient business operations.
This is the second part of InfoGovANZ Advisory Board Member, Carol Feuerriegel's excellent series on governance documents. This article explains how to establish and communicate a simple governance document hierarchy in your organisation to support better corporate governance by creating a shared understanding of the key tools used to embed corporate culture, establish strategic priorities, maintain business operations and to control risks.
In this article, Meena explains what organisations can do to reduce cyber risks and why an effective data and information governance program is instrumental for businesses looking to invest in cyber insurance.
Meena is a cyber insurance and data breach broker, specialising in cyber risk, data privacy, intellectual property and cyber crime. She helps organisations identify potential cyber risks and believes that cyber insurance should be a key component of a company's enterprise risk management strategy.
In this article, Richard Kilpatrick outlines the difference between Information Security and Information Governance and explains why IG frameworks are essential for the successful orchestration of specialised security systems.
Richard is a highly experienced consultant in information technology, focusing on realistic data governance, security and privacy. He has led programs of work to discover and classify data across multiple business units, within banks, telcos, health and media.
We recognise that access to data drives efficiencies and advancements, and applied to the right purposes, with the right controls, can drive public benefits and positive societal outcomes. In some circumstances, it may be necessary and beneficial for identifiable information to be shared across government portfolios (for example, to minimise fraud)
Australia’s Notifiable Data Breaches (NDB) scheme comes into effect from 22 February 2018. This article explains what a Notifiable Data Breach is and when to notify the Australian Information Commissioner and individuals whose personal information has been subject to a data breach likely to result in serious harm.
The GDPR imposes significant change to privacy laws in Europe and will apply and be enforced from 25 May 2018.
Organisations that fail to comply with the GDPR face heavy fines up to €20 million or up to 4% of global annual turnover, whichever is higher.
Preventing data privacy breaches is becoming increasingly important, with the increasing costs of dealing with cyber attacks, IT security breaches, and the subsequent legal actions and regulatory investigations.
From February 2018, your organisation will have to fess up if it experiences a serious data breach. Whilst that may sound like a long time away, the requirement to notify is only the tip of the iceberg. This article is a reminder to all organisations covered by the Privacy Act to have adequate measures in place to protect information security and to have a privacy governance framework in place.
With the law lagging behind in the rapid technology innovations in big data, AI, machine-learning and the Internet of Things there is a growing discussion about the merits of an ethical based approach by organisations. This article considers why an ethical based approach can build trust and transparency with consumers, and why it should be part of good Information Governance, as a means of maximising the value of information derived from data analytics while minimising risks.
Arjun Ramachandran and InfoGovANZ Advisory Board Member Melanie Marks, facilitated by Gilbert +Tobin recently hosted our Privacy & Trust Roundtable. This very interesting discussion highlighted that the concept of trust may differ in the context of different and organisations, and how organisations can practically go about building it. You can read their thought-provoking article on what it takes for an organisation to build a path towards trust with customers here.
Records Management Articles
Although the records management (RM) profession is facing challenges with an increasing focus on information governance, the reality if that its role and function has been in great need for more than 30 years and remains a necessity today.
In December 2016, the Supreme Court of Victoria endorsed the use of Technology Assisted Review (TAR) in the eDiscovery process in the case of McConnell Dowell Constructors v Santam. This was the first time TAR had been approved for use
in litigation in an Australian Court.
The use of technologies like TAR assists parties in litigation to meet the requirements ‘of a just, efficient and cost-effective resolution of the dispute’ by reducing the time and cost involved in large scale document production during the discovery process.
eDiscovery is the production of relevant documents that parties to litigation or an inquiry are required to produce to either a Court, Royal Commission, Commission of Inquiry or to a government regulator. The eDiscovery industry is a global industry reflecting the enormous growth in information and the specialised technology which has developed to meet that challenge. While eDiscovery is a specialist area of legal technology the challenge of document production extends well beyond in-house legal departments and requires the assistance of IT departments and records management.
Artificial intelligence (AI) is already making significant inroads to the practice of law and producing efficiencies and cost savings. This article looks at how AI is being used in different parts of legal practice and the transformation of legal practice that is already underway in the delivery of legal services from litigation through to contract management and Chatbots.
In this article, InfoGovANZ Advisory Board Member, Matthew Golab, looks at the definitions of Personal Information from the perspective of document production in litigation, regulatory investigations and Royal Commissions. This article highlights that while some types of personal information can be readily identified with the use of technology there are challenges in identifying all personal information.
This latest case study from the Information Governance Initiative demonstrates how Ameritas, an insurer, began with a pilot project to tackle a clearly identified business problem which they addressed using data analysis, indexing, searching, tracking and reporting tools from Active Navigation.
Looking at one organization’s experience with IG, can provide valuable lessons and practical insights that will help all IG professionals mature their IG programs. This case study details a common but complex IG problem: managing the relationships among key IG players.
Over a typical business cycle, a large organisation produces staggering volumes of data. This will include essential records, valuable business intelligence, and knowledge uniquely relevant to the business. But frequently 50% or more of the content is utterly useless - it is dead weight, consuming storage capacity and obscuring the genuinely valuable content, burying the essential digital needles in terabytes of useless haystack.
With the help of the file analysis and governance experts, the Pandora GRC team discovered that at least 60% of its unstructured data had no value and there was no business or legal reason to continue to spend precious resources on protecting and storing it. So they took control, realising significant security,
privacy, cost, and productivity benefits along the way.
The likelihood of organisations having some type of data breach has been increased with the rise in cyber threats. An effective Information Governance Program is critical and foundational to managing the information risk contribution to overall Enterprise Risk. Organisations need to measure and proactively manage their information risks. Various products and approaches can be used to achieve the effective risk management.
IGANZ Survey Report 2017
Information Governance ANZ is delighted to present the results of our industry survey, which was conducted over a 12 month period from July 2016 to July 2017.
The survey was distributed to our members, promoted in InfoGovANZ communications and on the website.
This report details the responses to this industry survey with a focus on identified market trends.