As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ International Council member, Brynmor Bowen, Principal Consultant at Greenheart Consulting Partners, and a Board […]
Archive
Trust & Information Insights – Sarah Auva’a
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. In the world of data privacy, unfortunately trust and confidence in the way that organisations use data was already […]
The Data Explosion & IG, Reducing eDiscovery Costs – Richard Kessler
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021.
We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues.
Our expert panel included InfoGovANZ Intenational Council member Richard P. Kessler, who is a pioneer and thought leader connecting people with ideas in the fields of information governance, data governance, legal operations, eDiscovery and infonomics. As the CEO of Dilijint, Richard leads with a vison focused on bringing innovative solutions to complex data challenges.
Prior to taking the leadership role at Dilijint, Richard was a Director at KPMG in Cyber Security Strategy and Governance as part of the U.S. Information Governance and Privacy practice. In this role, Richard created the Data Value Model innovation comprising the ideation, design, development, expansion, and integration across multiple data and information disciplines. Richard was pivotal in orchestrating integration of governance across pillars leading to a new way of thinking about data.
Richard’s insights:
- Despite trends like these, many companies continue to use ‘traditional’ approaches to eDiscovery and have done little to put in place powerful and effective information governance functions. Although many innovative capabilities within the eDiscovery process have been invented and applied, firms have not yet been able to check their own organisations’ explosion of data through the operationalisation of data minimising strategies.
- In addition, many firms simply can’t measure their total storage or corresponding actual data requirements because so much data is in the cloud and/or part of their actual supply chain or data supply chain. Although relied on very heavily for day-to-day operations, it is with seemingly minimal financial impact until a data breach occurs or significant costs are involved in a large document production for litigation or regulatory inquiry.
Action for leaders
- Unsustainable growth and proliferation of your data across the supply chain and across a sea of clouds challenges you to identify and protect the most important data and to distinguish your more important assets from your junk. Without knowledge of where to direct investment for protection and reuse, for example, to pivot your business model out of COVID-driven necessity using your data, you are ‘flying blind.’
- You need to operationalise information governance and give laser-like focus to critical asset identification to radically simplify and reduce eDiscovery costs and help unlock and unveil your most important data assets for reuse (after de-risking), repurposing, monetisation and other such revenue and value generating activities.
- Start thinking more strategically about data or succumb unwillingly to chaos, potentially exposing critical assets to unnecessary threats and leaving tremendous value untapped.
You can read the insights from the rest of our expert panel in our InfoGovANZ Key Learnings from 2020 – Action and Insights for 2021 Report. The report was developed from a virtual forum discussing the impact of COVID-19 and IG implications for organisations on data, access to information, trust, transparency and accountability, cybersecurity, global privacy regulatory developments, eDiscovery, ethics and artificial intelligence.
You can also watch the recording of the 28 January 2021 webinar here.
Adapting to Technology – Andrew King
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ Advisory Board member Andrew King, founder and Strategic Advisor of E-Discovery Consulting, where he […]
Hindsights and Insights Report – Information governance reflections on 2020 and insights for 2021
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. The forum featured leading expert practitioners sharing their experiences and views for the year ahead including Susan Bennett, Sarah Auva’a, Ronke Ekwensi, Sonya Sherman, Dr Peter Chapman, Aurelie Jacquet, Richard Kessler, Bryn Bowen, Andrew King, Daimhin Warner, Dean Gonsowski and Enzo Lisciotto. You can read the insights of our expert panel in InfoGovANZ Key Learnings from 2020 – Action and Insights for 2021 Report, which is available for download here. The recording of the webinar on InfoGovANZ Key Learnings from 2020 – Action and Insights for 2021, which took place on 28 January 2021, is […]
Ethics & Implementing AI Responsibly – Aurelie Jacquet
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. Our expert panel included InfoGovANZ International Council member Aurelie Jacquet, who works on leading global initiatives for the implementation of Responsible AI with both the International Standards Organisation (ISO) and the Institute of Electrical and Electronics Engineers (IEEE). With ISO, Aurelie is the chair of the Standards Australia committee representing Australia at the international standards on Artificial Intelligence. With the IEEE, she is an expert for the Ethics Certification Program for Autonomous and Intelligent Systems, and leads the work stream on Dignity and Agency as part of IEEE’ s Digital Inclusion, Identity, Trust, and […]
Cybersecurity & IG Insights – Dr Peter Chapman
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ Advisory Board member Dr Peter Chapman who brings expertise in cybersecurity and Information Governance. […]
Unlocking Data Value – Ronke Ekwensi
As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ International Council member Ronke Ekwensi, who is Vice President of Data Management at Prudential. […]
IAM2020 – Critical role of Information in our changing environment
IAM2020 was launched by Director-General of the National Archives of Australia, David Fricker with an engaging panel discussion with Information Commission NSW – Elizabeth Tydd, digital media expert on the role of information and impact of misinformation Dr Timothy Graham, and Kathryn Dan, Blue Shield Australia. The critical roles of data, access to information and the challenges of misinformation were highlighted in the current COVID-19 pandemic as well as the recent Australian bushfires. You can access the recording of the session here: IAM2020 Launch High Res Recording | IAM2020 Launch Low Res Recording
Privacy and data breaches – how information governance minimises the risk
Preventing data privacy breaches is becoming increasingly important, with the increasing costs of dealing with cyber attacks, IT security breaches, and the subsequent legal actions and regulatory investigations. Strong IG, including privacy governance, is the most effective way to put in place robust systems to prevent and minimise privacy breaches, as well as respond to any privacy breaches that may occur. Cyber attacks and privacy breaches There is general awareness of the increase in cyber security attacks on organisations, and the significant risks that this poses to enterprise information security, legal and regulatory obligations, as well as the significant costs and reputational issues that result. It is regularly reported that cyber attacks and data breaches are on the rise. The Identify Theft Resource Center Breach reported that US data breaches hit a record high of 783 in 2014, which was a 27.5% increase over the previous year, with over […]
Parenting, privacy and the future
elevenM Principal Melanie Marks reflects on the need for better public engagement on the future of privacy, much as is emerging around climate change. Sitting at a symposium on children’s online privacy a little over a week ago, the footsteps of a thousand marching children ran through my head. Just streets away from the event was the Melbourne base of the national climate change rallies. In the room was an inspiring group of academics, regulators and policy makers, grappling with the future of surveillance and profiling. Both social issues, concerning the future of humanity. I pondered why the climate rally had delivered so many to the streets now, when we have known about climate change for years? And I concluded that what has changed is that we can see it now, and we are parents. We see the world through our kids’ eyes – strangely short seasons, farmers without water and […]
Our view on APRA’s new cyber security regulation
For those of you who don’t work in financial services and may not know the structure associated with APRA’s publications, there are Prudential Practice Guides (PPGs) and Prudential Standards (APSs or CPSs). A PPG provides guidance on what APRA considers to be sound practice in particular areas. PPGs discuss legal requirements but are not themselves legal requirements. Simply put, this is APRA telling you what you should be doing without making it enforceable. On the other hand, APSs and CPSs are regulatory instruments and are therefore enforceable. Until now, those working within a cyber security team at an Australian financial services company had PPG 234 – Management of security risk in information and information technology (released in 1 February 2010) as their only reference point as to what APRA were expecting from them in regard to their cyber security controls. But things have moved on a fair bit since 2010. […]
Mandatory Data Breach May 2017
Mandatory Data Breach Notification Is In– Here’s All You Need To Know There are approximately 10 months to go until your organisation will have to fess up if it experiences a serious data breach. Whilst that may sound like a long time away, the requirement to notify is only the tip of the iceberg. It’s a reminder to all organisations covered by the Privacy Act to have adequate measures in place to protect information security and to have a privacy governance framework in place. As a privacy leader in your organisation, you should now be looking at your processes and procedures for managing data breaches and assessing your organisation’s capability to respond to them. You should be: ✔ Briefing all relevant stakeholders on the roles that they will play ✔ Training staff on the steps expected by the regulator when responding to privacy breaches ✔ Implementing internal processes to streamline these requirements in […]
LegalTech 2019 – an Australian and New Zealand Perspective
In the last week of January 2019, we joined an estimated 8,000 others in the legal technology community in New York for LegalTech. For the past three years it has been part of the larger Legalweek, which includes a myriad of concurrent events including LegalCIO, LegalMarketing, Business of Law Forum, and Legal Diversity & Talent Management. Commonwealth Brunch Our week kicked off on a blue-sky morning with the Commonwealth Brunch in the famous Tavern in the Park. The Brunch is a tradition initiated by our late dear friend Nigel Murray. Nigel had been attending LegalTech for some 20 years and enjoyed bringing people together, particularly those travelling from the UK, Australia, New Zealand, Canada and India. Nigel was one of the UK pioneers in the eDiscovery and Legaltech industry and well known in the international eDiscovery community, including being the key note speaker for LawFest NZ in 2015. Thanks to Chris […]
Lawfest 2019
21 March 2019, Cordis Auckland New Zealand’s premier legal innovation & technology event On 21 March 2019, over 250 delegates will be attending New Zealand’s premier legal innovation and technology event – LawFest. LawFest is designed for all legal professionals with an interest in innovation and leveraging technology. There will be the opportunity to learn, connect with innovators, establish relationships, and discover technology that matters to you and your practice. You will hear from those that are innovating and explore opportunities to help you transform how legal services are delivered, for today and the future. The speakers will deliver practical insights of what they are doing, how they started and what comes next. LawFest continues to be the only event in New Zealand providing the opportunity to meet and see leading legal technology in the large exhibition hall, together with live legal tech demonstrations. A programme to inspire & […]
LawFest 2018 – Preparing the legal profession to deliver legal services for today & the future
New Zealand’s legal innovation and technology LawFest event on 8 March attracted over 250 legal professionals from across the country. The event has come a long way since its beginnings 6 years ago. It is now the must do New Zealand legal conference of the year, as more legal professionals look to learn more about innovation and leveraging technology to help deliver legal services, both for today and the future. At a time where there is more pressure on organisations and law firms to operate more efficiently and effectively, LawFest explores the opportunities of innovation through leveraging technology. It provided the opportunity to learn about what innovation looks like, and the innovative practices others are adopting in this fast changing and disruptive area. The Highlights Keynote speaker Sir Ray Avery, described by attendees as an “inspiring and motivational start to the day”, led the line-up of over 20 speakers […]
LawFest 2017
LawFest – Innovating legal services by leveraging technology Last week over 200 people from law firms, in-house legal teams and the technology industry joined some of New Zealand’s leading legal technology thinkers at LawFest, New Zealand’s premier legal innovation and technology event, at the Langham in Auckland. LawFest is the key one day conference for legal professionals, developed as an opportunity for anyone involved in the intersection of technology and the law to develop their knowledge and immerse themselves in the latest topics and trends in this fast-changing area. The day was engaging and innovative, providing great practical advice that everyone could learn from. The programme asked questions that challenged delegates, with industry leading speakers providing insight into how to take advantage of the opportunities that technology brings. The opportunity to innovate through technology Innovation through the use of technology is becoming a game changer for providing legal services. It […]
Knowledge Management Forum
Thought LeadershipKnowledge Management Forum The Search for Meaning: Cutting Through the Noise Welcome to the On-Line Information Governance Forum for input to The Search for Meaning, Cutting Through the Noise. The purpose of the On-Line Forum is to solicit input from the broader community of IG professionals and encourage input from people who cannot attend the workshops. The main objective being to create a foundational definition of elements and terms used when describing the practice of Information Governance from a business perspective. The approach we are taking is to tackle four Information Governance terms in separate forums. This forum will be focused on Knowledge Management. We have a discussion thread below with some sample definitions as a starting point for input and discussion, we ask you to review these and make suggestions of alternative definitions and ask for the opinions of others who are participating in the forum. New to the forum? […]
IG & Cloud Computing Roundtable Report
InfoGovANZ members came together on 18 July for a thought-provoking roundtable on the impacts of cloud computing adoption on information governance. Dr Peter Chapman InfoGovANZ advisory board member chaired the roundtable which was hosted by Ferrier Hodgson. Several significant topics were addressed and discussed including: · Information benefits and risks posted by cloud adoption · Information security and governance considerations · Best practice standards and governance frameworks While the value and benefits of cloud computing were well known, the general feeling from the table was that many organisations either did not fully appreciate or mitigate the security, privacy and information control risks posed by cloud computing adoption. It was noted that well-established cloud computing providers have been working towards providing improved monitoring and control tools for their clients; however organisations have been challenged by the need to implement infrastructure flexibility without losing oversight and control of their information. The table […]
Highlights of IAPP Global Privacy Summit 2018
This is a round-up of the global IAPP Summit that takes place in Washington DC every year near Easter. It is a massive event, with over 3500 people moving over 4 floors plus an exhibition hall. There were more than 30 sessions (with many sessions running consecutively), plus 5 key notes. The sessions covered topics including blockchain, data scraping, GDPR compliance, data breach notification and response, Privacy Shield, Artificial Intelligence (AI), Smart Cities, Big Data, online reputation. The Summit took place against the backdrop of another turbulent week in US politics including the Stormy Daniels interview and the student ‘no guns in schools’ march on the Capitol, as well as the Facebook/Cambridge Analytica revelations and Mark Zuckerberg’s interview acknowledging that Facebook breached its users’ trust. The keynote speakers Monica Lewinsky, Simon Schama and Jon Ronson gave a fresh take on privacy from a personal, research and historical perspective respectively […]