InfoGovANZ

Information Governance Think Tank

Information Governance

IAPP Global Summit 2022 Report

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Celebrating the joy of reconnecting was the theme of the opening address by Trevor Hughes, President and CEO of IAPP.  This year’s Global Privacy Summit had over 4,000 attendees and took place over four jam-packed days in Washington DC. The Opening General Session got off to a flying start with three very different and thought-provoking key notes. Bestselling author Malcolm Gladwell highlighted the lessons to be learned from his recent book “The Bomber Mafia”. Warning against asking the wrong questions and solving the wrong problems, he noted that technology takes time to evolve and that “visionaries need help” with practical application.  Gladwell urged the audience to be humble about what technology can do and patient before deploying well-intended technological innovations with uncharted moral consequences. Professor Amy Gajda, author of “Seek and Hide”, discussed the pivotal 1928 Supreme Court case of Olmstead v. United States, in which Justice Louis Brandeis dissented […]
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InfoGovANZ releases the Information Governance Primer

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Susan Bennett, Executive Director of Australian based think tank, Information Governance ANZ (InfoGovANZ), is delighted to launch the Information Governance Primer, which provides a wide-ranging overview on the fundamentals of good information governance.

In today’s digital environment, the growing number and complexity of challenges associated with data and information have outpaced traditional information and records management practices.  The Information Governance Primer address these challenges by providing a guide to developing a holistic enterprise-wide system to mitigate risks and maximise opportunities.

“The COVID-19 pandemic has highlighted the importance of access to accurate and real-time data for decision-making by senior executives and boards, access and reliability of organisational systems and information for employees to carry out day-to-day work and for decision-making at all levels throughout the organisation and information security and the increasing cyber risks arising from working remotely and the increasing use and reliance on third-party platforms and software.”

The Information Governance Primer was developed to address these unfolding issues and provide practical guidance in how organisations can implement robust governance to mitigate risks. It assists professionals to develop a well-executed IG framework and program, with appropriate leadership to deliver effective security and control of data and information by reducing costs of holding information and maximising the value of information held by the organisation.

The Information Governance Primer not only articulates persuasively the rationale for implementing good information governance, but aims to equip IG practitioners with the knowledge required to build and improve information governance across a range of organisation types including government, corporates and not-for-profits.

Ms Bennett explained, “InfoGovANZ’s mission to build the knowledge of IG, best practices and innovation led to the development of the Information Governance Primer which addresses the critical issues and challenges the IG community faces in creating and deploying effective governance”.

The Information Governance Primer provides a general overview of information governance, covering a range of important factors including the key drivers of IG, benefits of successful IG implementation, an outline of IG models and frameworks plus the role of IG leadership in establishing robust information governance.

The Information Governance Primer is free for InfoGovANZ members and is available here. New InfoGovANZ members receive a free copy when they join. Find out more about membership, including a range of benefits here.

IAM 2021 Events Summary Report

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Information Awareness Month (IAM) is the opportunity for industry bodies and industry practitioners to work together to celebrate the amazing profession of managing information. The collaboration of industry groups continues to evolve by strengthening relationships which in turn, provides added exposure to all things information for all members. Industry bodies worked together to determine the trending issues impacting Information Management (IM) in 2021 and agreed that the National Archives of Australia (NAA) new policy “Building Trust in the Public Record” provided guidance on the theme for this year’s IAM. The IAM 2021 Events Summary report provides collaborative group members a summation of the discussions that occurred at each of the round tables with ideas to follow up in the ensuing years.
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InfoGov IAM2021 Roundtable Report

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The Information Governance (IG) Roundtable had an engaged discussion covering a wide range of current issues and drivers for information governance. The discussion covered: Drivers of Information Governance in 2021, the compelling reasons for organisations to implement Information Governance, what are the current challenges and actions for protecting information and more. Participants included Roxanne Missingham, Kathryn Dan, Alex Caughey Hutt, Dr Chris Colwell, Dani Wickman, Fiona Beatty, Judy Anderson, David Brous, Genevieve Dwyer, Brandon Voight, David Church, Amanda Dolman and Simon Costello.  The roundtable was hosted by InfoGovANZ, facilitated by Susan Bennett and sponsored by ActiveNav.    IG Drivers in 2021  Our discussion considered key trends in IG, noting that the InfoGovANZ IG Industry Report 2021 identified the three main drivers for IG as:  External regulatory compliance and legal obligations;   Good business management practices; and  Internal technology restructuring or transitions.   The role of regulatory compliance as a mechanism to elevate […]
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Pioneer of IG – Dame Fiona Caldicott

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Dame Fiona Caldicott, the first UK National Data Guardian for Health and Social Care passed away this year.  Dame Fiona was the UK pioneer of Information Governance, with the publication of the Caldicott Report in 1997 setting the benchmark for the collection and use of personal information and the need for robust information governance to protect personal information. The Caldicott report established what became known as the Caldicott principles of information governance. The original six principles included: justify the purpose for using confidential information; use confidential information only when it is necessary; use the minimum necessary confidential information; access should be on a strict need-to-know basis; making sure anyone accessing confidential information is aware of their responsibilities; and comply with the law. In 2013, the Information Governance Review Report, chaired by Dame Fiona added a seventh principle and following a further review in 2016 an eighth principle was added. These made it clear […]
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7 Information Governance Takeaways for 2021

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  As we put 2020 behind us and look forward to 2021, InfoGovANZ reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Given the expected ongoing complex and uncertain operating environment in 2021, robust information governance is needed to provide […]
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Accountability & IG – Sonya Sherman

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ Advisory Board member, Sonya Sherman, with over 20 years’ experience is a highly regarded […]
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Collaboration & IG – Bryn Bowen

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ International Council member,  Brynmor Bowen, Principal Consultant at Greenheart Consulting Partners, and a Board […]
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Trust & Information Insights – Sarah Auva’a

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. In the world of data privacy, unfortunately trust and confidence in the way that organisations use data was already […]
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Hindsights and Insights Report – Information governance reflections on 2020 and insights for 2021

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. The forum featured leading expert practitioners sharing their experiences and views for the year ahead including Susan Bennett, Sarah Auva’a, Ronke Ekwensi, Sonya Sherman, Dr Peter Chapman, Aurelie Jacquet, Richard Kessler, Bryn Bowen, Andrew King, Daimhin Warner, Dean Gonsowski and Enzo Lisciotto. You can read the insights of our expert panel in InfoGovANZ Key Learnings from 2020 – Action and Insights for 2021 Report, which is available for download here. The recording of the webinar on InfoGovANZ Key Learnings from 2020 – Action and Insights for 2021, which took place on 28 January 2021, is […]
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Ethics & Implementing AI Responsibly – Aurelie Jacquet

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. Our expert panel included InfoGovANZ International Council member Aurelie Jacquet, who works on leading global initiatives for the implementation of Responsible AI with both the International Standards Organisation (ISO) and the Institute of Electrical and Electronics Engineers (IEEE). With ISO, Aurelie is the chair of the Standards Australia committee representing Australia at the international standards on Artificial Intelligence. With the IEEE, she is an expert for the Ethics Certification Program for Autonomous and Intelligent Systems, and leads the work stream on Dignity and Agency as part of IEEE’ s Digital Inclusion, Identity, Trust, and […]
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Cybersecurity & IG Insights – Dr Peter Chapman

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ Advisory Board member Dr Peter Chapman who brings expertise in cybersecurity and Information Governance. […]
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Unlocking Data Value – Ronke Ekwensi

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As we put 2020 behind us and look forward to 2021, we reflected in an interactive virtual discussion forum on the key IG learnings from the past 12 months and the insights and actions we now need to be taking to make the most of the opportunities and challenges on the road to recovery in 2021. We’ve seen the different ways governments have responded to the COVID-19 pandemic and the results in managing the pandemic. Similarly, organisations have had to adapt to the changes and, in particular, to faster digital transformation. Robust governance of organisations and of information has never been so important. Increased cyber risks and the importance of access to real-time and accurate data for decision-making, both at the board level and throughout the organisation, are now critical issues. Our expert panel included InfoGovANZ International Council member Ronke Ekwensi, who is Vice President of Data Management at Prudential.  […]
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Building trust in the public record – Public Release schedule

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The National Archives of Australia‘s new whole-of-government information management policy, Building Trust in the Public Record: managing information and data for government and community is now in force – https://bit.ly/3nfgGlV The new policy supports a holistic approach to information and asset management using information governance. The aim of the policy is to continue to improve information management capability within the Australian Government (Cth) to meet current and future needs for trusted, authentic and reliable records, information and data for government and community. Accompanying the policy release are new, updated and existing National Archives guides and supporting advice to help government agencies implement the policy and meet each of the 17 policy actions. Learn more about what is required here including reviewing and updating your information governance framework to incorporate enterprise-wide information management including governance of records, information and #data: https://bit.ly/3ndX5CC
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Building Trust in the Public Record Highlights

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Information Governance ANZ was pleased to host an interactive forum with David Fricker, Director-General of the National Archives of Australia regarding the new policy Building Trust in the Public Record: managing information and data for government and community. This interactive session covered: ·       Key information management requirements for Australian Government agencies ·       Actions that agencies can take to build information management capability and address areas of low performance ·       Current and future needs for authentic and reliable information and dat a by government and community The importance of trust David outlined the role of the National Archives and its responsibilities under the Archives Act 1983. NAA identifies archival resources, preserves them and provides the government and community with access to those resources. The Archives also develops standards to help Commonwealth agencies manage data and information – ensuring the integrity and accessibility of these resources for as long as they are needed. The public […]
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Universities information governance in a time of COVID-19

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Without a shadow of a doubt, 2020, will be remember for the impact of COVID-19, lockdowns, deaths and hospitals stretched to the limits. For Australia, the pandemic also followed the worst drought in a century and the worst bushfires in recorded history. This has had a profound impact on one of Australia’s largest exports, valued at over trillion dollars, education. Universities across Australia have been impacted in so many ways, which have pushed their systems to their limits. It has highlighted the importance of data and technology and the crucial importance of information governance. Issues In April 2020, I was interviewed by GRC Professional journal on the risks to universities (before COVID-19 had taken a grip, but once Chinese student visas were cancelled). I was asked “What are some the broad risks that universities face?” My reply was the current risk in Australian universities is, without doubt, the impact of […]
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AI Transparency in Digital Government

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In celebration of International Access to Information Day and Right to Know Week in NSW 2020, we held an event on AI Transparency in Digital Government with NSW Information Commissioner Elizabeth Tydd, Victorian Information Commissioner Sven Bluemmel and Dr Jat Singh, Senior Research Fellow at the University of Cambridge. The discussion focused on the duty government agencies have to disclose algorithms used in providing services and making decisions about services and benefits to citizens. The Commissioners highlighted that robust procurement processes are essential where technology using algorithms are being procured by agencies. Commissioner Bluemmel said the bar needs to be set really high where the algorithmic decision-making involves people and their liberties and livelihood. Transparency is necessary to understand how the decisions are made in order to assert our rights. Dr Singh pointed out that transparency needs to be meaningful so that it allows us to be able to interrogate, scrutinize and challenge, and it requires organisations to give careful consideration […]
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NAA’s new policy: Building Trust in the Public Record

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The National Archives of Australia (NAA) published in July 2020 the draft  policy Building Trust in the Public Record: managing information and data for government and community. It was been released together with a list of supporting advice that exists, or will be developed or updated, to support the policy. InfoGovANZ submitted its feedback in response to the new policy, which is available here. The new policy will take effect from 1 January 2021 and will follow the current Digital Continuity 2020 policy (DC2020) which concludes at the end of this year. The policy seeks to improve information management capability within the Australian Government to meet current and future needs for authentic and reliable information and data by government and community.
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For Governance, Integration Matters

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Effective corporate governance is not a one-size-fits-all approach, as recognised by regulators and self-regulatory organisations around the world. Principles propounded by local advisory and governing bodies provide guidance on how to effectively and transparently manage an organization and ensure it is meeting its obligations to all stakeholders. We will examine how corporate governance principles can be enhanced and improved by the explicit integration of information governance into companies’ corporate governance schema.   Corporate Governance Corporate governance is, in its most general terms, how a business is controlled, governed, and operated. Principles of good corporate governance include fairness, accountability, responsibility, and transparency. A company’s system of governance is its framework of rules, relationships, controls, and processes. Company management and boards have myriad responsibilities. These range from planning for pandemics, natural disasters, and other major events that can affect a company’s basic ability to conduct business and disrupt operations; managing the company’s […]
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Information Governance Key to Good Corporate Governance

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Information governance, data protection and security, privacy, cybersecurity and artificial intelligence (AI) have all become critical topics for boards and government bodies to consider. Historically, the issues tended to be dealt with under either ‘IT’ issues or records and information compliance issues.  In recent years, the importance of cybersecurity, AI and data analytics together with changing privacy regulations have brought new governance challenges to the forefront of the minds of directors. Top issues for Directors There are common themes in the surveys of top issues confronting Boards of Directors, which have been carried out in recent years.  These include the opportunities and challenges arising from technology innovation and disruption, the overriding concern of cybersecurity and data breach, which is highlighting the importance of information security, and regulatory compliance including changing privacy regulations. The Akin Gump Lawyers group in the USA report an annual “Top 10 topics for Directors” each year, […]
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