The Australian Information Commissioner released a report on 19 March 2025, examining Australian Government agencies’ use of messaging apps. The report sets out findings from a review of the policies and practices of 22 Australian Government agencies. Commissioner Tydd has made recommendations to help agencies better meet their recordkeeping, freedom […]
Records Management
NAA’s Guidance on Messaging Apps and Social Media
Social media and instant messages (IM) used as part of an agency’s business are official Government records. However, they generally cannot be safely managed in place and should be saved into an endorsed business system where they can be managed accountably. The National Archives of Australia has published guidance on managing the […]
NAA Guidance – Information management for records created using AI technologies
The National Archives of Australia guidance on ‘Information Management for records created using AI technologies’ was published in January 2025 and covers: What are the types of AI technologies? What are the types of AI records? General principles Determining how long to keep AI generated records Managing records created […]
NAA Australian Government Information Check-up Report
The National Archives of Australia’s Check-Up Report 2024 reveals improvement in five of the six information maturity areas: ‘creating information assets’, ‘storing, preserving, creating information assets’, ‘governance and culture’, ‘describing information assets (metadata)’, and ‘use, reuse and interoperability’. Concerningly, ‘appraising and disposing’ showed a slight decline (3.27 compared with 3.9 (out of […]
Evaluation of whole-of-government trial into Gen AI:
On 23 October 2024, Australia’s Digital Transformation Agency released a report into the Australian governments trial into generative AI. From 1 January 2024 to 30 June 2024, the DTA coordinated the Australian Government’s trials of a generative AI service. It made Microsoft 365 Copilot (formerly Copilot for Microsoft 365) available […]
The use of WhatsApp and messaging record-keeping failures: the massive fines keep coming
On 8 August 2023, penalties for record-keeping failures of $549 million were ordered against 10 banks, broker-dealers and investments advisers in the U.S. The Commodity Futures Trading Commission (CFTC) ordered four banks to pay $260 million for record-keeping and supervision failures arising from the use of unapproved messaging systems including […]
Response to Tune Review
The Australian Government has agreed or agreed in principle to all 20 recommendations made by the Functional and Efficiency Review of the National Archives of Australia(NAA) referred to as the Tune Review. While the Tune Review recommended a proposed Government Information Management Model (GIMM), where records management across government would […]
OVIC Guidance on Collaboration Tools
The rise of flexible working arrangements means that collaboration tools, such as videoconferencing and instant messaging tools, as well as cloud-based document creation and sharing services, are increasingly essential to facilitate collaboration. The Office of the Victorian Information Commissioner has provided guidance to assist organisations to consider their privacy obligations […]
NAA receives $67m to digitalise old records
Almost 300,000 records of Australian history including radio recordings of former prime minister John Curtin and a petition to King George V for Indigenous representation in Federal Parliament will be saved after a $67.7 million funding injection into the National Archives. The Tune Review, released in March this year said […]
The Tune Report
The recently released Tune Report proposes a new integrated, whole of government model for information management and record keeping and for the storage, digitisation and preservation of government records across the Australian federal government. The model seeks to generate efficiencies across government sufficient to support the necessary investment in digital […]
Integrated information governance: InfoSec and RM working together for safer sharing
This article aims to generate discussion about strategies to improve information security – in particular to support people in appropriately handling sensitive information (recognising the human factor as one of the main weaknesses in security programs); leveraging existing systems and frameworks to enhance interoperability; and encouraging knowledge sharing between IG […]
Building Trust in the Public Record
The National Archives of Australia‘s new whole-of-government information management policy, Building Trust in the Public Record: managing information and data for government and community is now in force – https://bit.ly/3nfgGlV The new policy supports a holistic approach to information and asset management using information governance. The aim of the policy is to continue […]
Building Trust in the Public Record Highlights
Information Governance ANZ was pleased to host an interactive forum with David Fricker, Director-General of the National Archives of Australia regarding the new policy Building Trust in the Public Record: managing information and data for government and community. This interactive session covered: · Key information management requirements for Australian Government agencies · Actions […]
Is Your Data Estate an Unstructured Mess? How a Spring-Cleaning Project Can Reduce Your Organization’s Risk
Posted with permission from Active Navigation, originally published on June 10. In this special guest feature, Dean Gonsowski, Chief Revenue Officer at Active Navigation, InfoGovANZ’s Foundation Sponsor, focuses on what steps a company needs to follow to review, understand and clean-up their data to eliminate security risks. As a former […]
Release of the Palace Letters – National Archives of Australia
After 37 years we can view the correspondence between the Governer-General and the Palace in the lead up to the dismissal of the Whitlam Government. Watch National Archives of Australia Director-General David Fricker on the release of the Palace Letters – all 1,200 pages, here: https://bit.ly/300Kb0U Congratulations to Professor Jenny Hocking on the […]
Digital Records and the GIPA Act – IPC NSW
The Information and Privacy Commissioner NSW has developed a fact sheet to provide guidance about the definition of record, in particular digital records under the GIPA Act and what it means for agencies. The fact sheet also outlines the importance of agencies maintaining good digital recordkeeping practices to ensure it […]
FOI and Building Trust
The theme of Building Trust was the focus of the FOI in WA conference recently. Trust was explored in two ways. Firstly, considering how Freedom of Information (FOI) can build public trust in government; and secondly, advice and inspiration to help practitioners trust themselves and the FOI process to meet […]
Recordkeeping in Information Governance
Information Governance is by its very nature interdisciplinary. Of course it needs leaders, but great information governance leaders are those that enable a multi-disciplinary team approach to thrive. This is best done by allowing the distinct approaches to information brought by members of the team to exist in both […]
