Zoom clarifies that it won’t use data without consent for AI training

In the past few weeks, there have been media reports pointing out that Zoom’s updated Terms of Service introduced in March, would enable Zoom to use data collected for AI training purposes.  Last week, the CEO of Zoom this has led Zoom to announce that it will not use data for AI training without explicit consent for users. However, it highlights how vigilant organisations need to be in monitoring third-party providers’ changes to third-party technology providers and implementing changes to policies and processes if appropriate. Zoom has recently introduced two generative AI features — Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose – which offer automated meeting summaries and AI-powered chat composition.  The Zoom account owners and administrators who control whether to enable these AI features for their accounts. Chief Product Officer Smita Hashim explained, ‘We’ve updated our terms of service (in section 10) to further confirm that Zoom does not use any […]