speech recognition

While Automated Speech Recognition (ASR) technology has been present in various forms for decades, advances in statistical modelling, artificial intelligence (AI) and automation connectively have resulted in a new frontier for speech-based interaction between humans and computer systems. In this article Dr Peter Chapman, Director in the KPMG Forensic Technology team and InfoGovANZ advisory board member, details some of the current applications of ASR technology and offers guidance on a number of emerging governance issues associated with these technologies. As a concept, computerised Automated Speech Recognition (ASR) has been around almost as long as the computer itself. However, only in the last decade have the capabilities of ASR technology reached the point where wide-scale commercial adoption is viable1. Natural human speech contains slang terms, dialect peculiarities, abbreviations and other “non-standardised” content. While humans are very adept at managing these issues, the enormous variability of human speech makes ASR a very […]